Why use a travel agent?
At Klahani our goal is to ensure that the “great experience” of you travel or vacation begins with planning and continues to be something very special until you arrive home. We work hard for you, so you can enjoy your “great experience” at the right price.
Service: Chuck and Carolyn
7 Jan. 2016: Chuck and I would like to express our appreciation for planning a wonderful trip. It was beyond our expectations.
Maui: Scott & Cassandra Dreher
4 Jan. 2016: Just wanted to say, “Thanks!” – we had a wonderful time in your amazing condo. So nice falling asleep to the sound of the waves! And an easy walk to ‘downtown’ Lahaina. We loved our time there and look forward to staying in your unit again sometime.
Tahiti: Anne & Denis Swift
24 Aug. 2015: Well, all I can say is………….UNBELIEVABLE ! The cruise exceeded all our expectations – 209 passengers with 250 staff. I can’t possibly write all that I would like to, but just wanted to thank you SO much for everything. All the arrangements were perfect. We were blown away – we both cannot believe the week we just had.
Europe: Katherine Klein
17 Aug. 2015: I have booked travel through Klahani many times. Their knowledge about cruises has benefited me many times. They are familiar with the different cruise lines and routes and can help you chose the perfect vacation. Booking airfare with them allows for a stress free travel experience. They will handle all the details and make sure you get to your destination on time and without hassle. It is also nice to have somebody to take care of any problems that may arise when you are abroad. The last time that I went to Europe the airline canceled the flight I had booked less than three weeks before my departure date. Robyn assisted me with booking new flights and I don’t know what I would have done without her. There was another time when my TSA – Pre number did not print on my boarding passes. Robyn took care of everything and sent new boarding passes. I highly recommend booking through Klahani if you are looking for terrific travel experience.
St. Petersburg: Jackie Brainard
10 Aug. 2015: I’ve always been an independent traveller and never used a travel agency except for booking a flight in the old days but working with you has opened my eyes. You are terrific and will be recommending you to our friends… your prime cruise market segment.
Scandinavia: Marty Hind
22 July 2015: We had an incredible cruise with Seabourn that was all and definitely MORE than we had ever expected. All I can say is WOW! Everything was fantastic – food and drink and service was unbelievable, room fantastic, and excursions so good. We did tours to Hermitage, Peterhof, Catherine’s Palace and the Romanov palaces, and kayaked in Helsinki. We did our own thing in Copenhagen, Stockholm and Tallinn. We are definitely up for another cruise on Seabourn!
U.K. and Europe: Steve Smith
24 June 2015: Our cruise on the 3,500 passenger Royal Princess cruise ship was great. Everything is always well provided for on these cruise ships, including food, evening shows and many different activities. Jerry Donner with Klahani Travel had gotten us both a room upgrade plus gave us a voucher for a special evening meal at the Crown Grill. Bruce and I made good use of that having both lobster and filet mignon - quite an experience - Thanks Jerry!!
Kama'aina Tahiti: Lori Sablas
23 June 2015: Our fantastic cruise on the Paul Gauguin went beyond our expectations. Staying at the Intercontinental was worth it as the room price included full breakfast every day and the amenities there can't be beat! I was in heaven feeding the tropical fish at their lagoonarium. Again, mahalo for the lifetime memories… the staff of the PG are unbelievable!
Dave & Adriana McCamis
17 June 2015: Thanks so much for all of your help in planning our belated honeymoon on the Paul Gauguin! It was awesome! Also thanks for the cookies. We’ll definitely use you next time and will gladly recommend you!
14 June 2015: Lynn wrote: Klahani Travel is the BEST. Thank you Jerry Downer and Robyn Downer for all you have done for me for over 10 years.
Robin L. Vega
30 April 2015: Thank you so much for all you did for my vacation. I truly had a fabulous time! I will definitely do that again and I know where to go to plan my next trip. Thanks again
French Polynesia: Steve Mallin
16 April 2015: Ia Orana, We wanted to say mauruuru for your assistance in booking our trip to French Polynesia, it was absolutely wonderful! The ship, food, people, & SCENERY were all just awesome! We have a policy of “no repeats” when it comes to travel destinations, but I can say that we both feel an exception could be made for French Polynesia. It was about as close to perfect as we could imagine and would like to share with you that our experience at “The Green Lodge” was also great. Please keep us up to date on future offerings for Tahiti or if you have any other itineraries that feature such incredible deals, please let us know about those, as well. I’ve been spreading the word since returning about our perfect trip. I feel as though we are ambassadors for travel to Tahiti now. Mahalo !
Tahiti Cruise: Lena Kanemitsu
8 April 2015: The trip to Tahiti was super! Everything went well from air to boat and all ground connections. We had no worries thanks to Klahani. Tahiti certainly looked like as beautiful as the brochures. We had great weather the whole week. Having a balcony deck was gorgeous. Food was great with choices of three restaurants. Mahalo for booking us with no problems.
The Ship Superb: We had a wonderful time!
7 April 2015: It was the best value and trip of our lives! We'll go back again – for sure! Especially if we can do those kamaaiana rates! The crew was incredible, the ship superb, the food ono ono! Aloha and mahalo again for your help coordinating this journey. We met most all of the 12 others from Hawaii, and I know that we all shared in our enthusiasm for the trip.
Maui Vacation: Diana and Jim Clements
25 March 2015: Your staff were wonderful and so helpful in a time that we were very stressed. When we arrived at the condo, we were able to drop of our luggage, even though the cleaning person was still working. We then went up the street to have a bite to eat and do some shopping. Everything worked great for us. We got to see whales right out in front of our condo and met some very nice people around the pool. On March 22nd my husband went paddle boarding and fell off. He had to go to the clinic and get 28 stitches. It turned out that we had to return to the clinic the morning of our departure. Thank you for the late checkout. It was nice to know that we had a place to come back to and relax for a couple of hours before our flight. Again, a huge thank you. I am sure we will be calling you again to schedule our next stay.
Paul Gauguin Cruise: Megan Hinman
13 March 2015: Robyn and Jerry go above and beyond in terms of helping you choose and plan your vacation. We chose to work with Klahani Travel for our honeymoon. Robyn and Jerry recommended the Paul Gaugin cruise line. From all of their travel experiences, they certainly have the ability to guide you in the right direction and make your dream vacation come true. Jerry helped organize so many extra pieces to our trip and made everything a breeze! We didn't have to worry about a thing. We reminisce of our time on the Paul Gaugin line all the time, and can't wait to go back again! I have recommended their services time and again and will continue to do so.
Paul Gauguin Cruise: Dave and Sue
28 January 2015: Jerry, just to say a big thank you for arranging our Paul Gauguin Cruise last week. We had a wonderful week - such a beautiful ship, friendly, attentive staff and amazing meals. It was just what we needed, time to explore the islands and time to relax - Perfect !
Tonga Island Cruise on the PG: Rich and Lynn Abele
12 November 2014: Jerry, you are such an amazing travel agent. You are so responsive and spot on with your service. Take a royal bow, amigo. Also your help booking excursions for the January Odyssey cruise is much appreciated. Mahalo !
Alaska Cruise: Ryan and Jennifer McNally
28 August 2014: Mahalo, everyone LOVED the cruise. You made me look like a star, the Aqua class accommodations were the way to go. Solstice is a very nice ship, we loved the special dining at Blu Restaurant, and lucked out with perfect weather! Mahalo again for all of your assistance, advice and excellent service. We will highly recommend you to anyone planning a cruise.
Valley Isle Resort: Mike and Valerie Begley
13 August 2014: We stayed at the Valley Isle Resort the first week in August and wanted to let you know we were taken care of very well by Charlene Kulukulualai. Before we arrived, she was gracious to answer all our questions. She also booked us for a luau at the Royal Lahiana and for a dinner cruise with the Pacific Whale Foundation ahead of time, and we enjoyed both events very much. When the first hurricane was coming and we were concerned that our flight might be cancelled, the condo owner offered to let us stay without charge if we were stuck there. This gave us a lot of peace of mind, and after talking to Charlene, we felt safe and well cared for. We would highly recommend staying at the Valley Isle Resort to anyone who wants to stay in the Lahiana area.
Using Klahani Travel Since 2006: Lynn Austin
17 June 2014: Why do I continue to use Klahani Travel for all of my traveling needs? So many people use online sites and cope with the ever-changing airline costs and times. When you book through Jerry and Robyn, you can be sure of notification when changes happen. You will also get the best prices for hotels and cruises, almost immediately. Their loyalty to customers is 110%. Because I now travel alone since my husband's death, I especially need their services. I have often said that without them, I wouldn't be traveling anywhere anymore.
Alaska Cruise: Aloha Stephy
3 April 2014: Klahani and “Cuz Char” (Charlene Kulukulualani), thank you for helping my husband and I get our voyage prepped for June. To my friends, I would say, if you have any travel coming up, you need to connect with Klahani Travel, they get the perks to make your “VACAY” started. Just go online and when you call, “Guess what?” You will get a real live person, Ohana. Start planning your summer, family adventure, or class reunion by call Klahani Travel, they will take care of you. Mahalo Cuz.
Following a Mixed Martial Arts Event
25 March 2014: Klahani arranged for participants to get to the different islands for a big fight this past weekend. There were last minute bookings and changes but we got them all here. They said, “We would like to thank Anty Charlene Kulukulualani from Klahani Trravel for taking care of all our travel arrangements for this event. You were a life saver, thank you so much.”
Richard Turen of Travel Weekly Says
So why use the services of a Travel Professional? Richard Turen of Travel Weekly magazine says: “I realize that you are being told that it is easy to book your cruise, tour or airline tickets online. Just trust the supplier to take care of everything. Turn over your credit card number and personal information to someone in a cubicle in a reservation factory or better still, to outsourced labor working out of a call center overseas. Now your credit card and information is on Bangladesh or Pakistan, and your vacation will be expertly planned and delivered.”… Do you really want to take that chance?