Why use a travel agent?

So why use the services of a Travel Professional?  Richard Turen of Travel Weekly magazine says:  “I realize that you are being told that it is easy to book your cruise, tour or airline tickets online.  Just trust the supplier to take care of everything.  Turn over your credit card number and personal information to someone in a cubicle in a reservation factory or better still, to outsourced labor working out of a call center overseas.  Now your credit card and information is on Bangladesh or Pakistan, and your vacation will be expertly planned and delivered.”…Do you really want to take that chance?